1.1. What data do we ask you to provide to us, and why?

We collect the following data: Your first and last name, your email address, sign up ip, company name and website (if applicable), phone number, contact and billing address, postcode, latitude and longitude, bank details, optional images, gmtoff, dstoff, country code and timezone.

  • We use this data to deliver our services to you and personalise your experience, as well as to market our services and those of Third Party suppliers, plus for security and authentication purposes
  • We collect this data using the lawful basis of consent and/or for the performance of a contract or to take steps to enter into a contract

1.2. What data do we collect when you visit our website, and why?

We collect cookies. Cookies are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information relating to your visit and its use. This is so we can personalise your experience and deliver our service to you as well as for Marketing Purposes.

  1. What personal data do we share with third parties and who are they?

We share personal data with the following third parties in order to deliver our services or fulfil our obligations to you. The below are either email, newsletter or payment service providers, website or hosting service providers, social media service providers, magazine or other membership service providers, or they assist with our accounts and record keeping.

With the following third parties, the data is not transferred outside of the UK so is protected by the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018 – DAS, Members Ambassadors, Mentors, Judges and Trainers, Mentoring/Qualifications organiser, Creative Light Editor, UK based Trade Partners, Vision Media Design, Icon Publications and Scott Accounting Services.

With the following third parties, the data is not transferred outside of the European Economic Area and is protected by the GDPR – Paypal, GoCardless Ltd, Stripe, Digital Asset Management.

With the following third parties the data is transferred outside of the European Economic Area to the United States under the protection of EU/US Privacy Shield – SparkPost, Digital Ocean, FastMail, Google Mail, Facebook Ltd, MailChimp and Code 42 Software Inc.

There are also certain situations in which we may need to share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.

  1. Why do we share data outside of the UK?

We may transfer personal data to a country outside of the UK, for example, if a third party we share data with has servers located outside of the UK. If this is the case we will obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU or EU/US Privacy Shield guidelines.

You can see above where we send data outside of the UK and on what basis we do so.

  1. How do we keep your personal data secure?

We keep your data secure:

  • by following internal policies of best practice and training for staff
  • by using Secure Socket Layer (SSL) technology when information is submitted to us online
  • by having Back-Up provision
  • by using a host which is Cyber Essentials Plus Certified

In the unlikely event of a criminal breach of our security, we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we shall also inform you.

  1. Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

  1. Your rights
  • the right to be informed about the collection and use of your personal data
  • the right of access to your personal data and any supplementary information
  • the right to have any errors in your personal data rectified
  • the right to have your personal data erased
  • the right to block or suppress the processing of your personal data
  • the right to move, copy or transfer your personal data from one IT environment to another
  • the right to object to the processing of your personal data in certain circumstances, and
  • rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We also give you the option to manage your data via:

  • online account
  • email
  • telephone
  • by writing to us

While we do not hold personal data any longer than we need to, the duration will depend on your relationship with us and we may keep some records for up to 7 years after our working contract with you has finished for Tax reasons, reflecting the Statute of Limitations.


Last updated 15.1.2022